Shipping Policy

Direct Shipping

We ship products directly from our fulfillment partners to your doorstep. This allows us to keep costs low, streamline logistics, and offer free shipping on qualifying orders.

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Import Fees

Depending on your location, import duties or taxes may be charged upon delivery. These fees are determined by local customs authorities and are not covered or refunded by Zenithra.

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Delivery Times

Because orders ship directly from our fulfillment partners, average delivery times are 2–15 business days.

Please note that unexpected delays may occur due to customs processing, carrier delays, or high demand. While these factors are outside our control, we always work to get your order delivered as quickly as possible.

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Free Shipping

We offer free shipping on all orders. 

A premium ensured shipping option is available for an extra $4.99.

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Questions About Your Order

If you have any questions about your order, please review our FAQ page or contact us at:

support@zenithra.store

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Tracking Your Order

After placing an order, you will receive a tracking number within a few days. Tracking typically becomes active within 3–5 business days as the shipment moves through carrier systems.

You can use this tracking number to monitor delivery updates.